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The player from Japan is experiencing difficulties withdrawing his funds. The casino stated that the player’s account had been blocked due to being registered using details different from those of the player. The player was asked to provide the documents that they had submitted to the casino to us, but there was no further response from them. Despite wagering around a significant amount, her balance was reset to $0, and she received only a minimal compensation, which she deemed unfair. The player reached an agreement with the casino outside of the complaint thread. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Joy Casino.
All games are sorted by type, making it easier to find entertainment. It also has the ability to search by name, which makes navigation as straightforward as possible. Some of these deposit methods include MasterCard, Visa, American Express, Discover, Skrill, Neteller, ecoPayz, Trustly, Paysafecard, and Bitcoin. When you become a VIP member at Joy Casino, you can enjoy exclusive perks not available to regular players. Once they have reached enough points, they are invited to become a VIP member.
A special search field facilitates the selection of a desired game. The bonus policy is one of the reasons to play for money at JoyCasino. We identified an SSL certificate meaning that the data shared between your browser and the website is encrypted and cannot be read by others. Unfortunately scammers increasingly also use SSL certificates so it is no guarantee that you are visiting a reliable website. This can be considered low in relation to other websites from the website’s country.
To further assist players, JoyCasino has a comprehensive FAQ section. This resourceful section covers a wide range of topics, including account registration, deposits, withdrawals, bonuses, and technical issues. The FAQ section is easily accessible on the casino’s website and offers detailed explanations to common queries. It is a valuable self-help tool that can often provide immediate answers to player questions. When it comes to processing times, JoyCasino offers quick and efficient transactions.
The player from Japan had made a deposit that had not yet been reflected on the casino site and was currently under review. Despite submitting a screenshot of the transfer and waiting for a response, he had not received any communication via email. The player from Japan had submitted a withdrawal request less than two weeks before contacting us.